We are happy to provide an exchange only or store credit on our pieces (excluding nose pieces and bindis) as long as you have proof of purchase and all items are still in their original packaging with all tags attached.
Please ensure that your item is returned to us with 30 days of receiving your order. All postage fees will be paid by the customer, Melbourne customers can request to drop off their order (appointments are required).
If an item is returned after the 30 days, we will issue the customer with store credit only.
Please note that all sale/clearance items are final and cannot be exchanged or returned for store credit.
We love seeing our beautiful and extraordinary customers model our looks. For your chance to be featured on either our website or social media accounts just tag us using the hashtag #NSC
We always strive for excellent customer service and all of our jewellery is packaged with love and goes through strict quality control.
However, if for some reason you have received incorrect/damaged jewellery please contact us on email@example.com and include photos of the incorrect/damaged goods, including all tags attached and we can provide you with a replacement or refund. All incorrect/damaged/ jewellery must be returned to us within 30 days for a full refund or replacement. If the jewellery is not returned within 30 days, we will offer you store credit only.
Yes we do!
We now have a studio located in Mill Park, Victoria.
You can book in an appointment here.