We are happy to provide an exchange only on our pieces (excluding nose pieces, custom gift/bridal boxes and custom bangles) as long as you have proof of purchase and all items are still in their original packaging with all tags attached.
Please ensure that you lodge your exchange with us within five days of receiving your order. All postage fees will be paid by the customer, Melbourne customers can request to drop off their order (appointments are required).
We love seeing our beautiful and extraordinary customers model our looks. For your chance to be featured on either our website or social media accounts just tag us using the hashtag #NSC
We always strive for excellent customer service and all of our jewellery is packaged with love and goes through strict quality control.
However, if for some reason you have received incorrect/damaged jewellery please contact us on email@example.com within two days of delivery and include photos of the incorrect/damaged goods and we can provide you with a replacement.
If you receive damaged jewellery, we are happy to provide you with a refund or an exchange for the exact piece.
We can assure that you are going to love all of our pieces.
We will be getting a showroom shortly, so follow us on our social media accounts to be kept updated.